Returns & Exchanges
At Blue Note Records, we want you to be completely satisfied with your purchase. If your vinyl, CD, or merchandise arrives damaged or defective, you can return it within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Contact our customer support team with your order number and a brief description of the issue to receive a Return Merchandise Authorization (RMA).
Prepare Your Package
Securely pack your items in their original mailer or equivalent protective packaging, ensuring all original inserts and media are included.
Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Verification and Refund
Once our warehouse inspects the returned items, we will process your refund to the original payment method or ship your replacement within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing